Quarterly Satisfaction Office Pulse Survey by Captivate Highlights Trends in Financial Recognition and How Professionals Really Feel About Their Boss

NEW YORK, May 16, 2017 – While fewer business professionals received financial recognition in the first quarter of 2017 compared to last year, overall satisfaction remains high, according to the results of a new Captivate Office Pulse Survey. Released today, the Quarterly Satisfaction survey found that 39% of U.S. professionals are not satisfied at work, with the reasons ranging from financial to personnel. Of the 61% of professionals who report that they, in fact, can get satisfaction at work, most are baby boomers (aged 55+; 66%) and male (65% v. 58% of females).


‘Cause I Try, and I Try, and I Try, and I Try…

Only 1 in 3 panel members (33%) said they received a raise in Q1 2017 (compared to 40% in Q1 2016 and 35% in Q4 2016).

  • Slightly more females (36%) than males (29%) received a raise during the last quarter.
  • 3% was the highest amount that most panelists received for a raise (28%). However, Millennials (aged 18-34) seemed to have shined on the job in Q1; 31% say they received a raise of 5% or higher.
  • A Notion for Promotion? Only 10% of panelists were promoted in Q1 2017, on par with Q1 2016.
  • Onus of the Bonus: More than half of panelists (65%) did not receive a bonus in Q1 2017.
  • For those who did receive a bonus last quarter, nearly half (41%) received between $1,000-$4,999.
  • Women and men were almost equal when it came to getting bonuses last quarter (35% v. 34%), however, when looking at the highest and lowest bonuses, men overwhelmingly received larger amounts than women:
      • $15,000+: 21% of men v. 13% of women.
      • $10,000+: 31% of men v. 21% of women.
  • 40% of baby boomers did receive a bonus last quarter.


Information to Fire your Imagination (at Your Organization)

  • Communication is Key: Overall, employees say they like their boss (83%). The top reason respondents reported liking their boss is because they’re a “good communicator” (55%).
  • A Cog in the Micromanaging Machine: For those who said they didn’t like their boss, the main reason is because he or she is a “micromanager” (38%).
  • When broken out by gender, more males (51%) than females (28%) cite their boss being a micromanager as the main reason they don’t like them.
  • Other issues with bosses that came to light in Q1 2017 include: takes credit for work (20%), indecisive (26%), is never there (31%), under-communicator (36%).


Hey, Hey, Hey. That’s What I Say

“Today’s business professional spends more time at the office than ever before,” said Scott Marden, Chief Marketing Officer at Captivate. “This is why we make a point to learn about their overall satisfaction and workplace behaviors in order to help us and our partners bring life to work with relevant content, solutions and experiences.”

According to Marc Cenedella, career expert and CEO of jobs site Ladders, “it would seem that job seekers today seek more than a salary—they look for meaning and satisfaction.” Additionally, Ladders studied how millennials compare to other generations when it comes to work and career and found that:

  • Millennials were the only age group to say career growth was more important than starting salary when accepting an offer.
  • Despite their reputation as idealists, Millennials were far less likely than Baby Boomers to say it was important to work for a company whose mission they believe in.


Like A Rolling Stone

Although millennials are receiving promotions and larger raises, their job loyalty continues to decrease.

  • In Q1 2017, 20% of millennials said they expect to leave their current job in one to three years.
  • Overall, 18% of respondents admitted they plan to leave within the next year.
  • While 78% of professionals said they felt secure in their job, 47% say they don’t feel that they have room to grow in their company.

For more information or to view complete survey results, visit:


About Office Pulse

Office Pulse by Captivate offers marketers timely analysis and insights from a proprietary panel of upscale professionals in the top markets. The Office Pulse panel of more than 8,000 influential consumers and business decision makers includes C-level executives, millennials, middle management, small business owners, working women and working moms.


About Captivate 

Known for its vast network of 10,000 elevator and lobby displays located in 1,600 premier office buildings across the U.S., Captivate brings life to work by connecting over 10 million unique monthly viewers to the world outside their office. By engaging its viewers with timely news and actionable information, Captivate provides advertisers with a highly desirable and difficult-to-reach audience of affluent and influential business professionals through creative, research-driven and Nielsen-measured advertising and marketing programs. Founded in 1997, Captivate is owned by Generation Partners and Gannett.